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RippleRoot Privacy Policy

Effective Date: November 14, 2025

Last Updated: November 14, 2025

RippleRoot ("we," "us," "our") is committed to protecting your privacy and ensuring a transparent experience when you use RippleRoot.io, our mobile applications, and any services, tools, or features we provide (collectively, the "Platform").

This Privacy Policy describes how we collect, use, store, protect, and share your information. By using RippleRoot.io, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to provide, improve, and secure the Platform. The types of data we collect include:

A. Information You Provide to Us

Account Information

  • Name
  • Email address
  • Password (encrypted)
  • Phone number (optional)
  • Profile photo (optional)

Community Participation Information

  • Volunteer opportunities you complete
  • Community Points earned
  • Impact activities you participate in
  • Messages or communication with community partners or businesses

Business Accounts

If you are a business or organization, we may collect:

  • Business name
  • Contact details
  • Location
  • Business category
  • Products, services, or rewards you offer
  • Logos, images, brand material

B. Information We Collect Automatically

Usage & Device Information

  • IP address
  • Browser type
  • Operating system
  • Device identifiers
  • Pages you view, actions you take, and time spent on the Platform

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Improve platform performance
  • Personalize your experience
  • Analyze platform traffic

You may disable cookies in your browser settings, though some features may not function properly.

C. Blockchain-Related Information

Certain actions on RippleRoot are stored or referenced through blockchain technology, including:

  • Community Points transactions
  • Verification of impact and rewards
  • Marketplace transactions (if applicable)

Important:

Blockchain records are typically permanent and cannot be altered or erased. While we minimize the storage of personal identifiers on the blockchain, publicly accessible transaction data may still be visible depending on system design.

We never store private keys or sensitive financial information.

2. How We Use Your Information

We use your information to:

  • Operate and maintain the Platform
  • Issue and track Community Points
  • Match volunteers with opportunities
  • Connect community members with businesses
  • Process transactions or reward redemptions
  • Provide customer support
  • Personalize your experience
  • Improve security and prevent fraud
  • Develop new features and services
  • Comply with legal obligations

We do not sell your personal information.

3. How We Share Your Information

A. With Businesses & Community Partners

When you engage with a business or volunteer opportunity, they may see relevant profile information, such as:

  • Your name
  • Your impact history (Community Points, volunteer hours)
  • Messages or communications you send

Businesses and partners do not receive your private information unless you provide it voluntarily.

B. With Service Providers

We use third-party vendors to:

  • Host the website
  • Process payments
  • Analyze traffic
  • Provide authentication
  • Support customer service

These providers may only access information necessary to perform their services.

C. With Legal Authorities

We may disclose information if required by law, including:

  • Legal investigations
  • Court orders
  • Compliance obligations

D. With Your Consent

We may share information in any situation where you explicitly authorize it.

4. Data Retention

We retain your information for as long as necessary to:

  • Maintain your account
  • Provide services
  • Meet legal requirements
  • Resolve disputes

Blockchain entries cannot be modified or deleted.

If you delete your RippleRoot account, we remove or anonymize personal data not tied to immutable blockchain records.

5. Your Rights

Depending on your location (GDPR, CCPA, PIPEDA), you may have the right to:

  • Access your personal data
  • Update or correct information
  • Delete your account
  • Restrict or object to data processing
  • Download a copy of your data
  • Withdraw consent
  • File a complaint with your local privacy authority

Contact us at privacy@rippleroot.io to exercise any rights.

6. Security Measures

We use administrative and technical safeguards, including:

  • Encryption
  • Secure servers
  • Access controls
  • Threat detection
  • Regular audits
  • Minimal identifiable data on blockchain

While no system is 100% secure, we continuously work to protect your information.

7. Children’s Privacy

RippleRoot is not intended for children under 13.

If you believe a child has created an account, contact us at privacy@rippleroot.io and we will remove it promptly.

8. International Transfers

Your information may be stored or processed in countries outside your jurisdiction.

We ensure appropriate safeguards are in place for international data transfers.

9. Third-Party Links

RippleRoot may contain links to external websites.

We are not responsible for the privacy practices of third-party sites.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Significant changes will be communicated through:

  • Email
  • Platform notification
  • Updated "Last Updated" date

Continued use of the Platform constitutes acceptance of any changes.

11. Contact Us

If you have questions or concerns about your privacy, contact us:

📧 privacy@rippleroot.io

🌐 RippleRoot.io